Information Technology Service Management (ITSM) Specialist - Secret Clearance

Location: Stafford, VA
Date Posted: 09-12-2017
ITSM Specialist (Mid) – Stafford, VA

Responsibilities
• Provide ITIL-based Information Technology Service Management (ITSM) knowledge and expertise to government customers and stakeholders in support of the Marine Corps’ service management environment
• Provide specific ITSM process (such as Service Asset and Configuration Management) support to USMC process owners in the preparation and evaluation of technical documents, papers, studies, analysis, and briefings in support of the Marine Corps’ service management environment
• Communicate and partner with Marine Corps service owners and managers on service management process improvement(s)
• Participate in appropriate Marine Corps service management forums and meetings

Qualifications
• Demonstrated knowledge and experience working with Marine Corps information technology service managers and service owners
• Demonstrated experience communicating complex ideas with stakeholders and building collaborative relationships with team members, customers, and other stakeholders
• Demonstrated ability to prioritize projects and efforts with minimum guidance
• ITIL Foundations v3 (preference given for additional ITIL certification levels such as Expert)
• Excellent Microsoft Office Productivity suite skills
• BS or BA degree in a Business, Management, or relevant discipline from an accredited college/university
• Minimum of 8 years of experience in ITSM or related environments
• 12 Years of related experience may be substituted for the BS or BA degree requirement

Security Clearance: All personnel must have an active Secret security clearance.
 
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